What Couples Are Saying About Our Destination Wedding and Honeymoon Planning Services
Kelley worked so well with my family and I to plan an awesome beach wedding in Puerto Vallarta! She knows the best places and has great insight on vacation and wedding details. She also handles problems or bumps in the road with grace and ease! She really had my back and worked with my extremely busy schedule. We had the most amazing time and can’t wait to plan our next vacation with her.
Thank you for everything,
From the moment we first contacted Kelley seeking help for our destination wedding and honeymoon, we knew we had made the right choice. We were feeling overwhelmed trying to pick a resort and location for our wedding and came across Kelley’s name after someone had recommended finding a “destination wedding expert.” Kelley responded so quickly and we spoke on the phone for almost two hours discussing the pros and cons for different resorts. She instantly took away the stress and anxiety of picking a resort. She took the time to listen to what we wanted and gave us recommendations based on our wants and needs for both the wedding and the honeymoon. Kelley made us feel like we were her only clients. She took the time to get to know us as well as our guests. She always responded to emails, texts, and phone calls so quickly. Kelley truly goes above and beyond. Kelley had the hard task of dealing with the many problems that occurred before and during the wedding. From difficult wedding guests, last minute changes, and multiple panicked phone calls, she remained calm and took care of EVERY situation. One of the guests at the wedding slipped and fell and broke her wrist. Kelley was immediately re-arranging multiple travel plans to get her back to the United States as soon as possible. Even though she was in the United States and it was late at night, she made herself completely available to talk on the phone and help calm the situation. I can not say enough wonderful things about Kelley. She truly goes above and beyond for everyone even when it is undeserved. We had such a great experience with Kelley, we are rendering her services for a Europe trip in the summer of 2018. Thank you Kelley for making our wedding and honeymoon absolutely perfect.
Richard and I would like to thank you for helping make our wedding a dream come true. Everything came out perfect and we appreciate all of your dedication to us and our wedding party, and you undeniably made us feel valued. All of our friends and family are in love with you and were extremely satisfied with all you did. Thank you again for continuously being positive and allowing our destination wedding at Dreams Tulum to be stress free.
My husband and I used Kelley Austin, our Couples Travel Concierge with Perfect Beginnings by Cruise Planners, as the travel agent for our honeymoon to the Dominican Republic. First off, wedding planning… brings many emotions. Happiness, stress, tears, laughter, and the need to please others… Let me say this. I’ve heard and read many stories of brides planning weddings and going into my own I felt a little uneasy UNTIL, my husband Matt and I decided we were going to ask Kelley Austin to help us plan our dream day. (Which turned into a dream weekend with all of our family and friends).
From the moment we asked Kelley to help us, I felt like we had made the right decision. Planning a destination wedding adds a whole new list of thoughts and emotions since you can’t actually be at the venue until the week of, (unless you have enough time to go check it out beforehand). Kelley asked us what our dream day looked like. Although I knew my dream was out of the question because our budget wouldn’t allow it, she urged me to tell her. I wanted to stand on a cliff with the waves crashing in as I married my best friend. I was surprised to see that within a few days Kelley had sent us several options that fit my descriptions. Her knowledge of each resort, country and travel helped us to pick the right destination for us as well as our friends and family. We decided on a beautiful gazebo on the edge of the coral reef with the waves crashing in on the rocks at the Hard Rock Resort at Riviera Maya. (Let me just say, WOW! Pictures didn’t even do it justice).
Kelley then had the “fun” job or herding in my family and friends (i.e. explain over and over why or why not certain things were allowed in their package because my husband and I had reserved certain rooms for family and friends.)
From experience I know this is like herding a group of cats. Imagine if I felt like that.. and they are my family and friends, I give kudos to Kelley for making it all happen. Her professionalism and knowledge of the resort was impressive. Her attention to detail, honesty and genuine personality helped in every moment of planning up until we said ‘I do’.
With all of that being said, and everything that we went through, Kelley had to remind me many many times throughout the process, “THIS IS YOUR WEDDING”. If you want someone who is passionate about making your dreams of this day become a reality, look no further because Kelley Austin will do just that.
Matt and I are beyond thankful that we had her by our side throughout all of this. From the bottom of our hearts, we will always remember how she made our day as special as it was. She helped us create foreverMOHR.
My husband and I used Kelley Austin, our Couples Travel Concierge with Perfect Beginnings by Cruise Planners, as the travel agent for our honeymoon to the Dominican Republic. In the midst of chaotic wedding planning, Kelley was a breeze to work with, and went beyond all of our requests to book a fabulous, all-inclusive resort. She took away the many stresses associated with foreign travel, and had us well-prepared in what to expect upon arrival to our destination.
We more than enjoyed our trip, and Kelley’s plans and services that went into it. I will most definitely be using and recommending Kelley Austin for future travels. To sum it all up, we loved her service and her personality.
Guests at the Dominican Republic
You definitely became a part of my family, everyday life, and my friend! I can’t believe the wedding is over already; just wanted to say thank you for everything you did to make our day so special!
Right away Kelley made me feel at ease about the whole process of planning a destination wedding. I was concerned about picking a venue in another country that I had never been to before. Kelley asked the right questions and was able to make recommendations to help me choose the destination and resort that would best fit my vision for my wedding day.
Over the next 8 months Kelley worked tirelessly to help keep myself, my guests and the resort all organized, informed and on the same page. The end result was a wedding event beyond anything I ever could have dreamed of. Absolutely amazing down to the very last detail! Most of those in our group were regular travelers and hard to impress but ALL raved about the trip the entire time and are still talking about it.
Kelley is the ultimate, expert professional. She has truly become a part of the family and I look forward to working with her in the future on anniversary trips and family vacations.
Kelley helped us make all of the major decisions, from tips to getting our families to cooperate with deadlines to ideas for planning our entire itinerary. She even spoke with each of our family members individually to help them arrange their travel.
When we arrived in Mexico, our transportation service (which Kelley arranged) was perfect. When we arrived at the resort, we were treated like royalty and everything had been prepared for us! Even when we had a few questions, Kelley was available via phone to accommodate our requests. We had the time of our lives at Dreams Puerto Aventuras. Kelley’s review of the resort was right on target – they had delicious food, great entertainment, and amazing hospitality!
Kelley Austin made our destination wedding dreams come true. She not only became our travel agent for life, but also our dear friend!
I don’t know where to start. Kelley was absolutely amazing, and really helped make planning our destination wedding easy! From negotiating a great group rate and handling all 46 guests reservations, to helping us plan our honeymoon, she was always there and easy to work with.
Before working with Kelley, we looked for days at countless resorts, but with her extensive knowledge of the Riviera Maya, she was able to guide us to a great resort that she was personally familiar with. Knowing that we would be in good hands at the resort definitely helped ease some of our fears! As the trip came closer Kelley sent out great and informative packets to each guest so that they knew exactly what to do and expect. This really helped, as many of our guests had never been out of the country before.
Kelley even went above and beyond days before the trip when a few family members had medical emergencies. She was able to quickly react and work with the resorts to modify their itineraries.
In summary, if you are planning a destination wedding or honeymoon I would HIGHLY recommend you consider working with Kelley. You won’t regret it!
The room was absolutely stunning and that was one of the most important things for us. The resort was fun, luxurious and above all romantic! We travel a lot, but this was definitely on our top 3 vacations of all time.